voidtools

Troubleshooting



Search doesn't find what I want

Please make sure the following search options are unchecked:

  • In "Everything", from the Search menu:

  • Uncheck Match Case.

  • Uncheck Match Whole Word.

  • Uncheck Match Path.

  • Uncheck Match Diacritics.

  • Uncheck Enable Regex.


Please make sure the Everything filter is selected:

  • In "Everything", from the Search menu:

  • Check Everything.


Please make sure Everything is installed correctly:

  • In "Everything", from the Tools menu, click Options.

  • Click the General tab on the left.

  • Check Store settings and data in %APPDATA%\Everything.

  • Check Everything Service.

  • Uncheck Run as administrator.

  • Click OK.

  • Exit "Everything" (right click the Everything tray icon and click Exit).

  • Restart "Everything".


Please make sure your non-NTFS volumes are included in your index:

  • In "Everything", from the Tools menu, click Options.

  • Click the Folders tab on the left.

  • Click Add....

  • Click Select your non-NTFS volume and click OK.

  • Click OK.


Please try forcing a rebuild:

  • In "Everything", from the Tools menu, click Options.

  • Click the Indexes tab on the left.

  • Click Force Rebuild.

  • Click OK.


Settings are not saved

Please make sure Store settings and data in %APPDATA%\Everything is enabled.


To enable Store settings and data in %APPDATA%\Everything:

  • In "Everything", from the Tools menu, click Options.

  • Click the General tab.

  • Check Store settings and data in %APPDATA%\Everything.

  • Click OK.


Duplicated results

NTFS volumes are automatically indexed by "Everything".

Adding a NTFS volume as a folder index will show duplicated results.


Please remove any NTFS volumes from your folder indexes:

  • In "Everything", from the Tools menu, click Options.

  • Click the Folders tab.

  • Select any NTFS volumes and click Remove.

  • Click OK.


To check which NTFS volumes are automatically included:

  • In "Everything", from the Tools menu, click Options.

  • Click the NTFS tab.

  • NTFS volumes that have Include in database checked are already included as a NTFS index.


Missing files

Corrupt files and folders are automatically excluded by "Everything". Please check your disk(s) for errors.


To check your disk(s) for errors:

  • In My Computer, for each volume:

  • Right click and select Properties.

  • Click the Tools tab.

  • Click Check now....

  • Select Automatically fix file system errors.

  • Click Start.

  • If prompted to schedule the disk check the next time you restart the computer select Yes.


Rebuilding the database

To force "Everything" to rebuild the database:

  • In "Everything", from the the Tools menu, click Options.

  • Click the Indexes tab.

  • Click Force rebuild.

  • Click OK.


Recreate the USN Journal

To force the NTFS driver to rebuild the USN Journal:

  • In "Everything", from the the Tools menu, click Options.

  • Click the NTFS tab.

  • Select the NTFS volume .

  • Uncheck Enable USN Journal Logging.

  • Click Apply.

  • Check Enable USN Journal Logging.

  • Click OK.


HTTP Server does not start

This is most commonly caused by another service using port 80.


Try to change the HTTP server port.


For example: to change the HTTP server port to 8080:


  • In "Everything", from the Tools menu, click Options.

  • Under the HTTP tab, change the HTTP Server Port to 8080.

  • Click OK.


To connect to this server:

  • In your web browser, enter http://localhost:8080

  • Change localhost to the server name for remote access.


Debug mode.

The debug console can be toggled with the Ctrl + ` key.

See viewtopic.php?f=6&t=1713 for more information.


Support

Please check the forums or contact voidtools for support.


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